New here? 

• When you're ready to make your first purchase here, you'll create your new account during the checkout process 

• The email address you enter will be your new login name 

Back again? Login with your email address

• If you've made a purchase here, your login name is your email address

• The login button should be at the top right of your screen

Forgot your password? 

• You can reset it right here

Are you positive you have an account, but it's not recognizing your email? 

• It might be that you have an older account, or maybe the account is under someone else's email

• We can help you update your account or find the right email address 

• Reach out to us by message here, by using our contact form, by replying to any email, or send us a Facebook Message from the SaveYour.Town page and we'll help you

Login first

• Click the login button, top right on your screen

• Use your email address and password to login

• If you have trouble logging in, check the tips just above on this page under "How to login"

Find your videos, courses, toolkits 

• Right next to your profile picture, click "Products"

• You'll see all your products on the "My products" tab

• On the "More products" tab, you'll find all the cool products you could purchase

Members, look for all your videos in the Archive and Video Library

• Right next to your profile picture, click "Products"

• You'll see all your products on the "My products" tab

• The first item listed should be "Archive and Video Library - Members only" and all your vidoes are in there

Get the latest news and join the conversation 

• Right next to your profile picture, click "Community"

• You can read our latest updates

• You can also start discussions, post questions or share your good news

• This is a great place to get support from other rural folks who understand your challenges 

To download a past invoice, head to the billing page

• Login, then click on your photo at the top right

• Then click Settings

• Scroll down to see your past invoices

To change or update your name, photo, bio or email address, head to the settings page

• Login, then click on your photo at the top right

• Then click Settings

• You can update your name and email account there

• Note: do not click  "Delete my account" because that will erase ALL record of you from our system IMMEDIATELY and you'll lose all your past purchases (unless that's what you want!)

To update your payment method or change credit cards, head to the billing page 

• Login, then click on your photo at the top right

• Then click Settings

• Scroll to the bottom for Payment Method

To change your membership, head to the billing page

• Login, then click on your photo at the top right

• Then click Settings

• Then click the Change Your Membership Plan button

To cancel your membership, head to the billing page

• Login, then click on your photo at the top right

• Then click Settings

• Then click the Cancel Your Subscription button

• Note: do not click "Delete my account" because that will erase ALL record of you from our system IMMEDIATELY and you'll lose all your past purchases (unless that's what you want!)

To erase all record of yourself from our system, head to the billing page

• Login, then click on your photo at the top right

• Then click Settings

• Click "Delete my account" 

This will erase ALL record of you from our system IMMEDIATELY and you'll permanently lose all your past purchases. 

We always try to answer within 24 hours, and at least one of us is usually available during USA Central time business hours Monday through Friday 8am to 5pm. 
If we’re both on the road, then we might be a little longer in answering.

• Use the messaging button at the bottom right of this screen for live chat. Note: Some browsers or ad blockers do block it. (if we're offline, you can leave your question and email address so we can answer to your email)

• Send a message on our contact form

• Reply to any email from either of us

• Send us a Facebook Message from our SaveYour.Town page

• Use the button below to start a new email (it may not work in all browsers because: internet)